Terms and Conditions

These general conditions apply to all offers of BFC Compassionate Care & Mindful Medicine (BFC CCMM).

Registration

Registration for a training, course or workshop takes place by completing and sending the registration form. Your registration is final with the automatic confirmation email that you will receive from BFC CCMM immediately after registration, stating that you are registered for the training in question.

Registration for the training offer of the International Compassion Community for People in Care is final when you have become a member of this learning platform via direct online payment and have received a confirmation e-mail via an automatic reply.

Payment terms and conditions

Payment of our offer – with the exception of International Compassion Community membership – can be made once you have received an invoice from us. As a rule, the invoice will be sent to you by e-mail. To become a member of the International Compassion Community, you must pay directly online at the time of registration, after which you will receive an invoice by email as soon as possible.

The invoice will be sent from the sole proprietorship of one of the members of the cooperative BFC CCMM. On the invoice you will see the logo of BFC CCMM as well as the Chamber of Commerce of the organization that invoices.

The payment of our offer – with the exception of membership of the International Compassion Community – can be made when you have received an invoice from us. The invoice will usually be sent to you by e-mail. To become a member of the International Compassion Community, you pay directly online upon registration, after which you will soon receive an invoice by email.

If you would like the invoice to include a name and/or address other than that which is known to us (e.g. from your employer), please indicate this at registration.

Cancellation

In case you want to cancel your registration for a training, you have to take into account the following cancellation costs:

The legal cooling-off period is 14 days, starting on the registration date. During this period no cancellation fee is applicable.
When the training starts within 14 days after registration, you agree to waive the cooling-off period.
In case of cancellation up to four weeks before the start of the offer, no costs are due.

If you cancel between three and four weeks before the start of the training, 50% of the amount due will be charged to you.
If you cancel within three weeks before the start of the training you will owe the full amount.

Cancellation must be done in writing: by mail (Laan van Niftarlake 123, 3612BR Tienhoven) or by e-mail (info@ccmm.care).
If the person who cancels takes care of a replacement himself, no extra costs are due.
Missed meetings cannot be made up due to the nature of the trainings.
In case of forced absence of the participant due to undesired unforeseen circumstances, we will try to come to an appropriate solution in mutual consultation.

In case of insufficient registrations for a training or insufficient members for the International Compassion Community, BFC CCMM reserves the right to postpone the training to a later date c.q. cancel the training. In case of a complete cancellation, any amounts already paid will be refunded within five working days.

Confidentiality

All personal information provided to BFC CCMM by participants of the training courses is confidential and as such BFC CCMM will never share its verbal or written confided information of the participants with third parties, unless explicit written consent has been given by the participant.

Copyright and ownership

Unless explicitly stated otherwise in writing, the copyright on the training and accompanying materials belongs to the person with whom the intellectual property lies within BFC CCMM. Teaching materials may not be reproduced or in any way made available to third parties or used for the benefit of third parties without the express written permission of this person.

Teaching materials that are distributed during the training are the property of the participant.

Complaints

All disputes are settled amicably in accordance with the BFC complaints procedure.

Liability

BFC CCMM can in no way be held liable for physical injury or psychological complaints of the participant, nor for theft or loss of personal property.