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The Healthcare Workforce Wellbeing Crisis

28 september 2022 - 11:00 - 13:15 CEST

Free event by invitation

A Virtual International Symposium

on ensuring the wellbeing of healthcare staff


With keynote speakers:

prof. Michael West,  Suzie Bailey and Dr. Sarah Eagger

This symposium is focused on the scale of the international workforce crisis and individual and organisational solutions. It is designed to help workforce directors, chief people officers, wellbeing leads and guardians, HR directors, organization development leads and leaders at every level.

This is a free event by invitation

Participants include representatives from the health care systems of the Netherlands, England, Ireland, Wales, Scotland, USA, Northern Ireland, Sweden, Norway and Australia.

  September 28

10.00-12.10 AM London time (GMT)

11.00 – 13.10  Amsterdam time (CEST)

05.00- 07.10 AM Boston Time

03.00 – 5.10  AM San Francisco Time

7.00 – 9.10 PM Melbourne Time


00 – 05′

Welcome & Introduction 

05 – 30′

The Workforce crisis &

key leadership actions required

Suzie Baily, director at The King's Fund

Speaker: Suzie Bailey leads the leadership and organisational development team at The King’s Fund. She was an operational leader in acute, community and mental health care providers for more than 21 years and is passionate about improving care through the development of people and cultures. At Sheffield Teaching Hospitals she led the creation of the Sheffield Microsystem Coaching Academy in partnership with the Dartmouth Institute in Massachusetts, US. Before joining The King’s Fund, Suzie was the director of leadership and quality improvement at NHS Improvement, where her work included the design and delivery of the first national framework for improvement and leadership development in England and the creation of a major programme on culture and leadership with Professor Michael West and The King’s Fund. Suzie is a trustee of Skills for Care, a Health Foundation fellow and on the editorial board of the Future Healthcare Journal.

30 – 70′

Compassionate leadership to meet the core needs of staff at work

Michael West (CBE), professor organizational psychology

Speaker: Michael West CBE is Senior Visiting Fellow at The King’s Fund, London and Professor of Organisational Psychology at Lancaster University, Visiting Professor at University College, Dublin, and Emeritus Professor at Aston University. He is a Fellow of the British Psychological Society, the American Psychological Association (APA), an Honorary Fellow of the Royal College of Physicians and Surgeons of Glasgow and an Honorary Fellow of Royal College of Surgeons of Ireland, Faculty of Nursing and Midwifery.  He led the English Department of Health Policy Research Programme into cultures of quality and safety. He also led the NHS National Staff Survey development and initial implementation. He co-chaired with Dame Denise Coia, the two-year inquiry on behalf of the UK General Medical Council into the mental health and well-being of doctors Caring for Doctors, Caring for Patients (2019). He led the review for The King’s Fund (commissioned by the RCN Foundation) into the mental health and well-being of nurses and midwives across the UK, The Courage of Compassion: Supporting Nurses and Midwives to Deliver High Quality Care (2020). His latest book (2021) is Compassionate leadership: Sustaining wisdom, humanity and presence in health and social care (London: Swirling Leaf Press). He was appointed a CBE in the Queen’s Birthday Honours List 2020 for services to compassion and innovation in healthcare.

70 – 85′

mindful break & short meditation


85 – 105′

Self-compassion & self-valuing amongst healthcare staff – barriers and strategies

Sarah Eagger

Speaker: Dr Sarah Eagger (MB, BS, FRCPsych) is Chair of the Janki Foundation (a UK-based charity that promotes spirituality in healthcare) and a retired consultant psychiatrist formerly at Imperial College, London.  She is on the executive committees of both the Religion, Spirituality and Psychiatry section of the World Psychiatric Association and the Special Interest Group on Spirituality at the Royal College of Psychiatrists (UK). She has practiced Raja Yoga meditation for over 40 years and is a Mindful Self Compassion teacher.

105 – 115′

The International Compassion Community

Sarah Eagger

Speaker: Barbara Doeleman-van Veldhoven is founder and director of BFC Compassionate Care & Mindful Medicine.  Her background and experience makes her an expert in integrating and putting into practice the connection between healthcare, compassionate leadership, teamwork, science, mindfulness and spirituality. She does this with lighthearted earthiness, humor and sharp clarity. Her work expands beyond the Netherlands to international collaborations with other mindfulness experts, integrating compassion in teamwork and leadership to foster compassionate cultures, especially in the healthcare sector. She will share information about The Internationale Compassion Community for People in Healthcare’ inititiative, which has just celebrated its 2 year anniversary.

115 – 125′

Questions and answers


Marc Mazur, medical student and committed compassionate host of the International Compassion Community for People in Healthcare

Compassionate Leadership by Michael West

The purpose of compassionate leadership in health and social care is to help create the conditions where all of those in our community are supported to live the best and most fulfilling lives they can.

Professor Michael West (CBE)


28 september 2022
11:00 - 13:15 CEST
Free event by invitation
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